How to Use Guide
Get started with NextMe easily - from setup to daily operation
Register Your Location
After logging into your dashboard, go to 'New Location' and enter your business information. The subdomain will become the URL for your ticket dispenser.
- Enter your location name (displayed to customers)
- Choose your subdomain (e.g. your-shop.nextme.info)
- Set up staff login credentials
Set Up the Customer-Facing Screen
From your location's detail page, check the authentication code for the customer-facing screen. Open it directly in a browser, or enter the code in the desktop/mobile app to set it up as a kiosk device.
The authentication code is unique to each location. Regenerating the code will invalidate the previous one.
Customers Take Tickets
When customers tap the 'Take a Ticket' button, they receive a ticket number. By scanning the QR code, they can check their waiting status on their smartphone.
- Take a ticket and scan the displayed QR code with your phone
- Check waiting status on personal phone
- Real-time display of current number being served
Customers are notified on screen when it's their turn. They can wait anywhere worry-free.
Set Up the Staff Screen (Ticket Calling/Issuance)
From your location's detail page, check the authentication code for the staff screen. Open it directly in a browser, or enter the code in the desktop/mobile app. In the app, you can switch between "Ticket Calling" and "Ticket Calling + Issuance".
The authentication code is unique to each location. Regenerating the code will invalidate the previous one.
Set Up Printer Connection
If you chose "Ticket Calling + Issuance", you can connect a printer from the app's settings screen. Click the settings icon (⚙) in the top-right corner to open printer settings.
Connect a receipt printer (ESC/POS compatible) to automatically print tickets. Supports USB, Bluetooth, and WiFi connections.
Printer connection is available only in the desktop and mobile apps. The web version (browser) does not support printer connection.
Staff Calls and Issues Tickets
Call the next customer from the app, and if issuance is enabled, issue a ticket and print it on a receipt printer. Calling and issuance happen from the same screen.
- Click 'Call Next' to call the next customer
- Use 'Absent' to skip if the customer is not present, then 'Complete' when service is finished
- If issuance is enabled, press 'Issue' to issue and print a ticket
- View the waiting customers list in real-time